Sage Expense Management's customer Tomtreyco McDonalds logo
Sage Expense Management's customer Tomtreyco McDonalds logo

How Sage Expense Management (formerly Fyle) is helping Tomtreyco

Restaurants 5,000-7,000 Employees Ohio, US
Mara Mucci

Mara Mucci

Finance Associate

Essential Insights

12 → 6 hours

Time saved on manual reconciliation each month

< 2 minutes

To match a transaction with its receipt

50%+ employees

Use mobile app for receipt submissions.

Tomtreyco Inc. is a Northeast Ohio-based quick-service restaurant operator running 56 McDonald's locations with roughly 6,000 employees.

With over 30 corporate credit cards in use, the CFO, Nichole Foltz, along with her finance team, was facing several challenges in the company's finance operations.

The Challenges

Lost Receipts

Previously, employees would only submit receipts by snapping photos through the Abacus's (expense management software) mobile app. This one-size-fits-all method often led to receipts being lost or forgotten.

Delayed Reconciliation

Each month, the team repeated the same manual process: emailing and texting employees to chase down unsubmitted expenses.

"I have to email or text everyone once a month about their deadlines. I also had to reach out one by one to track down missing expenses. 'If an employee knew they were missing a receipt, they had to call me explaining the situation and then we had to deal with it from there."

— Mara Mucci, Finance Associate

Once submissions trickled in, the team still had to match every expense against Capital One credit card statements manually; a tedious task that took about 12 hours every month.

Limited Reporting Capabilities

The finance team lacked the ability to track critical information about purchases. They couldn't categorize or split expenses by location, cost center, or job code on the expense reports. The team had to spend multiple hours manually entering data. Reporting lacked the detail needed for easy analysis and day-to-day decision making.

Lack of Integration with Sage Intact

The team faced difficulties due to the lack of integration between their expense tool and Sage Intacct. Receipts weren't visible in Sage, and expenses had to be imported as a single Excel journal entry, making it hard to track individual transactions.

Transformation with Sage Expense Management (formerly Fyle)

Given the challenges, Tomtreyco Inc. started looking for a solution that would meet their specific requirements:

  • Integration with Sage Intacct
  • Compatibility with Capital One Visa & Mastercard corporate cards
  • Easy receipt submission for employees
  • Option to split expenses across multiple locations/cost centers
  • Analytics and reporting capabilities

After evaluating multiple options, they chose Sage Expense Management.

Frictionless Receipt Submission

With Sage Expense Management, employees can choose to submit receipts with a method that works best for them, whether it's via text message, Gmail, Outlook, or Sage Expense Management's web/mobile app.

At Tomtreyco, a little over 50% of employees prefer using the mobile app for its simplicity and ease of use.

For the finance team, automated reminders ensure that employees stay on track, leading to the timely submission of expense reports!

Effortless Reconciliation

WIth direct integration with Visa, transactions flow into Sage Expense Management as soon as a card is swiped. This gives the finance team real-time visibility into employee spending.

Reconciliation of the receipt and transaction happens within 2 minutes of receipt submission.

Smarter Reporting and Expense Tracking

Instead of waiting for monthly closes to allocate expenses to cost centers or categories, employees code expenses at the time of creating their expense reports.

With custom fields, the finance team can set up drop-down menus for various expense categories within each report.

This reduced the time spent on manual data entry from 12 hours before Sage Expense Management to 6 hours after.

Seamless Integration with Sage Intact

With a direct, 2-way integration with Sage Intacct , the finance team is able to view reimbursable and credit card expenses, along with their receipts, directly Sage Intacct.

This integration ensures accurate and automatic matching of expense data without any manual intervention.

The Outcome

With Sage Expense Management in place, Mara and the finance team saw immediate improvements across accuracy, speed, and visibility.

"From an employee standpoint, they love the ease of Sage Expense Management. They complete their receipts the minute they come through and never have to worry about losing receipts. From our finance team standpoint, we also love the ease! It is a huge timesaver between our employees staying on top of everything and being able to correctly code their receipts and the seamless integration with Sage Intacct."

— Mara Mucci, Finance Associate

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